Barcelona City Council has signed an official declaration affirming its commitment to the fight against illegal ticket resale. The move was supported by all political groups across the Council, recognising the harm that illegal resale does to the creative industries...

The Face-value European Alliance for Ticketing (FEAT) held its annual general meeting in Barcelona on Friday 11th October 2024, celebrating its fifth year of operation.  The past 12 months have seen FEAT expand its membership beyond Europe’s music and entertainment...

Leading Barcelona venues Estadi Olímpic Lluís Companys and Palau Sant Jordi have become the first venues to join FEAT, the organisation working to encourage face-value ticket resale across Europe. FEAT has worked on several EU-wide campaigns to develop better laws...

The European Commission has successfully completed its first coordinated activity on rogue ticket resale marketplaces, with Viagogo committing to introduce a series of changes to its site that will protect consumers.  The changes, which must be implemented to the versions...

Viagogo has reached a settlement with the Fédération Romande des Consommateurs (FRC), Switzerland’s largest consumer protection organisation.  The secondary ticketing marketplace, whose European headquarters are in Switzerland, has allocated 100,000 CHF (roughly €105,000 or £90,000) as compensation for the 807...

Footballing giants FC Barcelona have officially joined FEAT in its mission for a Europe-wide ban on event ticket resale above face value. The agreement was signed at a meeting in the office of FC Barcelona president Joan Laporta, who was...

FEAT held its annual general meeting in Barcelona on Thursday 19th October.  Discussions about lobbying priorities for the coming year focused on the role of online search advertising in supporting predatory ticket resale. It’s estimated that Google is responsible for...

A FEAT panel at Primavera Pro has publicly called for search engines to question their role in helping to facilitate unauthorised ticket resale –  a major cause in leading fans to overpriced, misleading and often invalid tickets.  The panel –...

A court in Paris has reaffirmed its decision to order Google to prohibit the sale of advertisements to unauthorised ticket resale platforms. French authorities initially made the order back in 2020, on the basis that Google were allowing advertising from...

Italy’s Communications Regulatory Authority AGCOM has fined viagogo over €12M for breaking the country’s laws prohibiting commercial resale above face value, in what is the latest in a number of substantial fines the company has faced in Italy in recent...

An alliance of live industry organisations and professionals from across Europe has revealed details of ‘Make Tickets Fair!’ — a campaign aimed at educating and empowering live entertainment fans to avoid being ripped off by unscrupulous ticket resellers. A new...

On Thursday 20th October, FEAT met at Alkimia in Barcelona for its first in-person general meeting since the pandemic. The meeting saw members agree to continue campaigning for a Europe-wide ban on ticket resale above face-value, as the Board refocused...